Over the past two years, Byerly RV has been honored to be the only St Louis RV dealer recognized by RV Business Magazine as one of the Top 50 RV Dealers in North America. Each year RV Business Magazine asks recreation vehicle manufacturers to nominate dealers across the United States and Canada who exemplify best practices and excellence in their field.
Nominees are invited to fill out comprehensive applications describing business aspects including customer service and satisfaction, employee training, financial planning, marketing and community involvement. An independent panel of industry experts convenes at the RV/MH Hall of Fame in Elkhart, Ind., the unofficial “RV Capital of the World,” to select the RV Business Top 50 from nominated dealers who submitted applications.
RV Business Publisher Sherm Goldenberg has said the RV Business Top 50 award continues to gain momentum and value among North American dealers, contributing to the program’s mission to elevate the industry as a whole. “We’re pleased with the increased recognition that these awards are garnering in both the U.S. and Canadian recreation vehicle markets, and it also provides a unique benchmarking tool for a wide array of retailers to examine their own operations and see how they measure up to industry standards and their own expectations,” said Goldenberg.
Russ Patton, Owner and President of Byerly RV in Eureka, MO stated, “Byerly RV has always been about offering the highest quality customer experience in all aspects of the RV experience: Sales, Service, Parts, and Rental. This philosophy started with our manufacturing roots, our development into an RV parts resource for customers, and continues with our low pressure/high value sales pitch. We have consistently been a voice within the industry through our contributions to the RV Learning Center and our long-term relationships with manufactures. And we have always been proud to support and strengthen our local and state RVDAs.”
“We have always put the highest priority on the customer experience, so it’s an honor to be recognized by our industry as one of the top dealerships in North America. The RV lifestyle is becoming more and more popular and the industry keeps growing. After serving the St. Louis RV market for 70 years, and speaking about the benefits of everything the RV lifestyle has to offer, we’re thrilled to help more and more people create lasting memories,” stated Byerly RV General Manager, Warren Patton while attending the 2018 awards dinner.
At the 2017 ceremony, Russ Patton, remarked, “It was an honor and a privilege to be recognized among the most reputable names in the RV industry. The experience of being celebrated among the elite RV companies on the continent will be something we will cherish for a long time.”