Over the past three years, 2017-2019, Byerly RV has been honored to be the only St Louis RV dealer recognized by RV Business Magazine as one of the Top 50 RV Dealers in North America. Each year RV Business Magazine asks recreation vehicle manufacturers to nominate dealers across the United States and Canada who exemplify best practices and excellence in their field.
RVB Top 50 Administrator BJ Thompson said the selection process was exceptionally intense in 2019. “Our panel of judges was about as intently engaged as we’ve ever seen in completing their evaluations and final selections. There were some dynamic debates among the judges regarding the dealer finalists,” Thompson reported. “We saw evidence of dealers not resting on their laurels of past performance but placing additional emphasis on service technician training and pressing for even higher levels of customer satisfaction.”
RV Business asked RV manufacturers to nominate dealers across the United States and Canada who exemplify best practices and excellence in their field. Nominees were then invited to fill out comprehensive applications covering a wide array of subjects, including practices pertaining to consumers, staff, marketing, charitable endeavors and overall business procedures. An independent panel of industry experts then pored through scores of applications during an intensive two-day, closed-door session at the RV/MH Hall of Fame & Museum in Elkhart, Ind., known as the “RV capital of the world.”
Byerly RV has been serving the St. Louis, Missouri area for 72 years. It is a local and family owned business that offers the biggest selection of quality brands in the market. Additionally Byerly RV in Eureka, MO has the largest RV parts and RV service facilities in St. Louis, not to mention the largest and newest RV rental fleet.
“We have always put the highest priority on the customer experience, so it’s an honor to be recognized by our industry as one of the top dealerships in North America. The RV lifestyle is becoming more and more popular and the industry keeps growing. After serving the St. Louis RV market for 70 years, and speaking about the benefits of everything the RV lifestyle has to offer, we’re thrilled to help more and more people create lasting memories,” stated Byerly RV General Manager, Warren Patton.
“Every year the criteria necessary to be awarded the Top 50 seems to raise the standards across the industry. So it is amazing to be able to reach such a high standard and be listed among these great dealerships in North America, many of whom we know and respect,” stated Byerly RV’s General Manager, Warren Patton.
“Just when you thought you’d seen it all, that the dealer applicants had pretty much played out their hands with regard to innovative, thought-provoking approaches to RV retailing, this year’s applicants took things to a new level in terms of creative business practices, new-age marketing, charitable outreach, tech training and bar-raising approaches to consumer care,” said RV Business Publisher Sherman Goldenberg. “We have an outstanding group for 2019.”