EUREKA, Missouri – RVBusiness magazine recently released the list of its 2019 Top 50 RV Dealers in North America Awards recipients, which included local RV dealer Byerly RV located at 295 E 5th St in Eureka, MO.
“It is an honor to once again be recognized among the best RV dealers in North America,” said General Manager, Warren Patton. “This is our third year in a row to be ranked among the top performers in the industry and it’s a testament to our team’s dedication to creating a great experience for all of our customers, whether it’s in RV Sales, RV Service, RV Parts, or RV Rental.”
RVBusiness and marketing communications agency BJ Thompson Associates asked RV manufacturers to nominate dealers across the United States and Canada who exemplify best practices and excellence in their field. Nominees were then invited to fill out comprehensive applications covering a wide array of subjects, including practices pertaining to consumers, staff, marketing, charitable endeavors and overall business procedures. An independent panel of industry experts then pored through scores of applications during an intensive two-day, closed-door session at the RV/MH Hall of Fame & Museum in Elkhart, Ind., known as the “RV capital of the world.”
RVB Top 50 Administrator BJ Thompson said the selection process was exceptionally intense this year. “Our panel of judges was about as intently engaged as we’ve ever seen in completing their evaluations and final selections. There were some dynamic debates among the judges regarding the dealer finalists,” Thompson reported. “We saw evidence of dealers not resting on their laurels of past performance but placing additional emphasis on service technician training and pressing for even higher levels of customer satisfaction.”
Byerly RV has been serving the St. Louis, Missouri area for 71 years. It is a local and family owned business that offers the biggest selection of quality brands in the market. Additionally Byerly has the largest RV parts and RV service facilities in St. Louis, not to mention the largest and newest RV rental fleet.
The RVB Top 50 Awards honorees will be publicly recognized on stage Nov. 13 at an all-industry reception held during the Recreation Vehicle Dealers Association International Convention/Expo at Caesars Palace Las Vegas Hotel & Casino, thanks to support from program sponsors Airxcel, Brown & Brown, Cummins Power Generation, Dometic Corp., Freightliner Custom Chassis Corp., Lippert Components Inc., Northpoint Commercial Finance, NTP-STAG, Protective Asset Protection and Wells Fargo CDF.
“Every year the criteria necessary to be awarded the Top 50 seems to raise the standards across the industry. So it is amazing to be able to reach such a high standard and be listed among these great dealerships in North America, many of whom we know and respect,” stated Byerly RV’s General Manager, Warren Patton.
“Just when you thought you’d seen it all, that the dealer applicants had pretty much played out their hands with regard to innovative, thought-provoking approaches to RV retailing, this year’s applicants took things to a new level in terms of creative business practices, new-age marketing, charitable outreach, tech training and bar-raising approaches to consumer care,” said RVBusiness Publisher Sherman Goldenberg. “We have an outstanding group for 2019.”